Shipping And Delivery Policy Of Arogya Vision Private Limited
1. Introduction
Arogya Vision Private Limited (“Company”, “We”, “Our”, “Us”) is committed to delivering products in a timely and reliable manner. This Shipping And Delivery Policy outlines the terms related to order processing, shipping timelines and delivery procedures.
By placing an order on our website:
you agree to the terms mentioned below.
2. Order Processing
- Orders are processed after successful payment confirmation
- Processing time is typically 1–2 business days
- Orders are not processed on Sundays or public holidays
3. Shipping Coverage
We currently ship across:
- All states and union territories in India
We are working towards expanding our delivery network to international locations in the future.
4. Delivery Timeline
Estimated delivery time:
- 3–7 business days for most locations
Delivery time may vary based on:
- Delivery location
- Courier partner availability
- External conditions
5. Shipping Charges
- Shipping charges may vary based on order value and location
- Free shipping may be offered on selected orders or promotional campaigns
6. Order Tracking
- Tracking details will be shared via email or SMS after dispatch
- Customers can track their order using the provided tracking link
7. Delivery Attempt
- Courier partners may attempt delivery multiple times
- If delivery fails due to incorrect address or unavailability, the order may be returned
8. Incorrect Address
Customers are responsible for providing accurate shipping details.
We are not responsible for delays or losses caused due to incorrect or incomplete address information.
9. Delayed Delivery
Delays may occur due to:
- Weather conditions
- Transport disruptions
- Government restrictions
- High order volume
In such cases, we request customers to cooperate and allow additional time.
10. Damaged Or Missing Orders
If you receive:
- A damaged package
- Incorrect product
- Missing items
Please contact us within 48 hours of delivery with proper proof.
11. Failed Delivery And Return
If an order is returned due to:
- Incorrect address
- Customer unavailability
- Refusal to accept delivery
We reserve the right to charge additional shipping fees for re-delivery.
12. Bulk Orders And Special Delivery
Bulk or large orders may require:
- Additional processing time
- Special delivery arrangements
Our team will coordinate accordingly.
13. Force Majeure
We are not responsible for delays caused by events beyond our control including:
- Natural disasters
- Strikes or lockdowns
- Supply chain disruptions
14. Company Information
Arogya Vision Private Limited
Bhadreshwar, Bathnaha
Araria, Bihar – 854316
India
GSTIN: 10ABECA6624N1ZQ
15. Contact Information
For shipping-related queries:
Email: support@arogyavision.in
Website: https://arogyavision.in/contact-us/
16. Policy Updates
We reserve the right to update this Shipping And Delivery Policy at any time without prior notice.
17. Acceptance Of Policy
By placing an order, you acknowledge that you have read and agreed to this Shipping And Delivery Policy.
